Last Updated: [Insert Date]

At Dining Sales Store (“we,” “us,” or “our”), we value your trust as much as we value the craftsmanship of our premium dining collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopserveware.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that helps us provide our elegant dining essentials and enhance your shopping experience:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you place an order for our fine glassware or dinnerware sets.
  • Payment Information: Credit card details processed through our secure payment gateways (Visa, MasterCard, JCB, PayPal) when you purchase items from our Heritage collection or Breville products.
  • Transaction Details: Records of products purchased, such as champagne glasses or cutlery sets, order values, and shipping information.
  • Browsing Data: Information about how you interact with our collections of barware or Australiana pieces through cookies and similar technologies.
  • Communication Records: Correspondence with our customer service team regarding your orders of premium dining essentials.

2. How We Use Your Information

We use your information with the same care we apply to selecting our premium products:

  • To process and fulfill your orders of elegant serveware and glassware collections
  • To provide customer support for your purchases of dinner sets or bar accessories
  • To improve our website and product offerings, ensuring we continue to meet the expectations of discerning customers
  • To send order confirmations and shipping notifications with the same attention to detail we apply to packaging fragile items
  • To prevent fraud and enhance the security of transactions involving our premium products
  • To comply with legal obligations regarding international sales of our dining collections

3. Information Sharing and Disclosure

We treat your personal information with the same discretion we apply to our curated collections:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to complete your orders of fine china or barware.
  • Legal Requirements: We may disclose information when required by law, similar to how we carefully package items for international customs.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with appropriate privacy protections maintained.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same vigilance we apply to safeguarding our premium products:

  • All transactions are protected with 256-bit SSL encryption, as secure as our protective wrapping for fragile glassware
  • Payment details are processed through PCI-compliant services; we never store complete credit card information
  • Data is stored on secure servers with limited access, similar to how we protect our inventory of premium dining collections
  • We retain personal information only as long as necessary to provide our services and comply with legal obligations

5. Your Rights and Choices

You have control over your personal information, just as you have choices in selecting our elegant dining essentials:

  • Access and Correction: You may review and update your account information through our website
  • Data Portability: You can request a copy of your personal data in a structured format
  • Deletion: You may request deletion of your personal information, subject to legal retention requirements
  • Marketing Preferences: You can opt out of marketing communications while still receiving essential order updates

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies with the same discretion we apply to presenting our collections:

  • Essential Cookies: Necessary for the functionality of our website, like remembering items in your cart as you browse our glassware selection
  • Analytics Cookies: Help us understand how customers interact with our site, allowing us to improve the presentation of our bar accessories and dinnerware
  • Preference Cookies: Remember your preferences, such as currency selection for international orders

You can manage cookie preferences through your browser settings, though this may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries outside your own. We ensure these transfers comply with applicable data protection laws, maintaining the same standards of protection we apply to our international shipments of premium products.

8. Changes to This Policy

We may update this policy occasionally, just as we refresh our collections of fine dining essentials. The updated version will be posted on our website with a new “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or our data practices, please contact our US-based team:

Dining Sales Store
1800 Goodwin Avenue
Spokane, US 99201
Email: [email protected]

Thank you for trusting Dining Sales Store with your personal information as you select premium products to elevate your dining experience.